Website Privacy & Cookie Policy

Last updated: 6 November 2026

This policy explains how IT Sols and Services (“we”, “us”, “our”) collects and uses personal information when you visit itsolsandservices.com, contact us or book a meeting with us. It also explains the cookies this website uses. Separate privacy policies apply to our mobile apps and are linked from each app’s store listing.

1. Who we are

IT Sols and Services is the trading name of Muhammad Nawaz Hussain, based in the United Kingdom, and is the data controller for the personal information described in this policy.

If you have any questions about this policy or your personal information, contact us at info@itsolsandservices.com or call 0330 133 1449.

2. Information we collect

Contact form: your first and last name, email address, phone number (optional) and the message you send.
Meeting bookings: the service you are interested in, your chosen date and time, and the contact details and project information you enter.
Emails, phone calls and WhatsApp messages: your contact details and anything you choose to tell us, including CVs sent to our recruitment address.
Blog comments: your name, email address, comment and the IP address it was sent from.
Technical information: our hosting provider’s servers automatically record basic information such as your IP address, browser type and the pages requested, in server logs used for security and to keep the website running.

We do not use analytics, advertising or tracking tools on this website, and we do not sell your personal information.

3. How we use your information and our lawful bases

To reply to enquiries and arrange meetings – our legitimate interests in responding to people who contact us, or taking steps at your request before entering into a contract.
To provide our services if you become a client – performance of a contract.
To consider job applications – our legitimate interests in recruiting, or taking steps at your request before entering into a contract.
To publish and moderate blog comments – our legitimate interests in running the blog.
To keep the website secure and prevent spam and abuse – our legitimate interests.
To meet legal and accounting obligations – legal obligation.

We will only send you marketing emails if you have asked to receive them, and you can opt out at any time.

4. Who we share information with

We only share personal information with service providers who help us run our business, under contracts that require them to protect it. These include:

Hostinger – website hosting, where form, booking and comment data is stored.
Microsoft – email services used to receive and reply to messages.
Google – web fonts used to display this website, which means your browser connects to Google’s servers and shares your IP address.
WhatsApp (Meta) – only if you choose to contact us on WhatsApp.

We may also share information with professional advisers or where the law requires it.

5. International transfers

Some of our providers may process information outside the UK. Where this happens, we rely on safeguards recognised under UK data protection law, such as UK adequacy regulations or the International Data Transfer Agreement or Addendum.

6. How long we keep information

Enquiries and booking details: up to 24 months after our last contact, unless you become a client.
Client records: for the length of our contract and up to 6 years afterwards for legal and accounting purposes.
Job applications: up to 12 months after the recruitment process ends, unless you agree to us keeping them longer.
Blog comments: for as long as the comment is published.

7. Your rights

Under UK data protection law you have the right to access the personal information we hold about you, to have it corrected or deleted, to restrict or object to how we use it, and to ask for it to be transferred to another organisation. To use any of these rights, email info@itsolsandservices.com. We will reply within one month.

If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

8. Security

We use appropriate technical and organisational measures to protect your information, including encrypted connections (HTTPS), restricted access and up-to-date software. No website or email system can be guaranteed to be completely secure, so please avoid sending highly sensitive information through the contact form.

9. Cookies

Cookies are small text files stored on your device. This website only uses cookies that are needed for it to work or that you choose to set:

Comment cookies – if you tick “Save my name, email, and website in this browser” when commenting, WordPress stores these details for up to a year so you do not have to enter them again.
Essential website cookies – small cookies set by WordPress and our booking and pop-up features to make forms and pop-ups work correctly.
YouTube – if you choose to play a video on our site, YouTube (Google) may set its own cookies. Videos only load when you click play.

We do not use analytics or advertising cookies. If we introduce them in future, we will ask for your consent first and update this policy. You can block or delete cookies in your browser settings, although some parts of the site may not work properly without them.